自然资源部门户网站政民互动的设计与实现

随着国家机构改革的持续推进,围绕自然资源部政务服务特点和部门户网站"政民互动的重要窗口"的功能定位,在部门户网站原有"部长信箱"功能的基础上,充分考虑政民互动的新需求,设计并实践了部门户网站"政民互动"的新模式.本文研究了基于部门户网站的"政民互动"工作流程,以及所依托的网站建议留言管理系统的体系结构、技术架构、关键技...

Design and Implementation of the Governmentcivil Interaction on the Portal of the Ministry of Natural Resources

With the continuous promotion of national institutional reforms,centering on the characteristics of the government services of the Ministry of Natural Resources and the functional positioning of the Ministry’s website as an"important window for government-civil interaction",on the basis of the former“Minister’s mailbox”,a new model of"government-civil interaction"of the Ministry's website is designed and implemented.This paper studies the work process of“government-civil interaction”based on the Ministry’s website,as well as the architecture,technical structure,key technologies,deployment modes and main functions of the portal’s suggestion message system,and upgrades the"interaction"column of the Ministry's website.It has built a bridge for two-way communication between the Ministry and the public,provided a mass foundation and scientific basis for policy formulation,decision making,problem handling,and work improvement,and has become an important channel for the Ministry’s"government-civil interaction".Through the construction of the portal’s suggestion message system and the integration of the"interactive"column,continuously improving the government's online service capabilities.It is a useful practice to build the service-oriented government and promote the work of"Internet government service"in the new situation.