Resilience and brittleness in the ALERTA RIO system: a field study about the decision-making of forecasters

Natural disasters, particularly those triggered by heavy rainfall, may cause major damage and death. However, if an accurate early warning is issued, the damage can be mitigated. In Latin America and Brazil, characteristics of socioeconomic development often lead to a disorderly growth of cities and, consequently, occupation and irregular construction in risk areas. Therefore, forecasts of heavy rainfall, as well as preventative and mitigatory actions based on meteorological data/alerts, are essential to saving lives and minimizing material loss. An event that would have benefited from such actions is that which occurred in the mountainous region of Rio de Janeiro in January 2011, when over 800 people lost their lives. This work describes the first research initiative on resilience engineering domain in systems to forecast heavy rains in Rio de Janeiro. The results indicate important sources of brittleness in the system that supports the work of meteorologists, mainly related to the technical and organizational framework, and suggests that the main source of resilience in dealing with critical situations is the tacit knowledge of experts.