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Cognitive and affective responses of Florida tourists after exposure to hurricane warning messages
Authors:Jorge Villegas  Corene Matyas  Sivaramakrishnan Srinivasan  Ignatius Cahyanto  Brijesh Thapa  Lori Pennington-Gray
Institution:1. Department of Business Administration, University of Illinois at Springfield, One University Plaza, MS UHB 4054, Springfield, IL, 62703, USA
2. Department of Geography, University of Florida, Gainesville, FL, USA
3. Department of Civil and Coastal Engineering, University of Florida, Gainesville, FL, USA
4. Tourism Crisis Management Institute, Eric Friedheim Tourism Institute, University of Florida, Gainesville, FL, USA
5. Department of Tourism, Recreation, and Sport Management, University of Florida, Gainesville, FL, USA
Abstract:Tourists are particularly vulnerable to natural disasters such as hurricanes since they might be less informed and prepared than residents of disaster-prone areas. Thus, understanding how the traits of a tropical cyclone as well as specific characteristics of tourists influence affective and cognitive responses to a hurricane warning message is a critical component in disaster planning. Using scenarios that presented tropical cyclones with different relevant characteristics (such as category at landfall), tourists’ knowledge, experience with hurricanes, trip traits, and the location of the survey (coastal or inland), this study contributes to the literature on sociological issues related to natural disasters. The findings suggest that risk perceptions and fear are influenced differently by the traits of the hurricanes and tourists’ knowledge and experience. Risk is strongly influenced by the projected category of the hurricane at landfall, while fear is not as sensitive to this extremely relevant trait of cyclones. The results also suggest that the influence of risk and fear on evacuation likelihood is strong and positive. This study shows the value of studying cognitive and affective responses to uncertain events.
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