Cognitive and Usability Issues in Geovisualization

We provide a research agenda for the International Cartographic Association's Commission on Visualization and Virtual Environment Working Group on Cognitive and Usability Issues in Geovisualization. Developments in hardware and software have led to (and will continue to stimulate) numerous novel methods for visualizing geospatial data. It is our belief that these novel methods will be of little use if they are not developed within a theoretical cognitive framework and iteratively tested using usability engineering principles. We argue that cognitive and usability issues should be considered in the context of six major research themes: 1) geospatial virtual environments (GeoVEs); 2) dynamic representations (including animated and interactive maps); 3) metaphors and schemata in user interface design; 4) individual and group differences; 5) collaborative geovisualization; and 6) evaluating the effectiveness of geovisualization methods. A key point underlying our use of theoretical cognitive principles is that traditional cognitive theory for static two-dimensional maps may not be applicable to interactive three-dimensional immersive GeoVEs and dynamic representations—thus new cognitive theory may need to be developed. Usability engineering extends beyond the traditional cartographic practice of "user testing" by evaluating software effectiveness throughout a lifecycle (including design, development, and deployment). Applying usability engineering to geovisualization, however, may be problematic because of the novelty of geovisualization and the associated difficulty of defining the nature of users and their tasks. Tackling the research themes is likely to require an interdisciplinary effort involving geographic information scientists, cognitive scientists, usability engineers, computer scientists, and others.     

Recent Literature

This paper studies the role, impact, and effectiveness of geographic information technologies such as GIS. Contemporary frameworks—such as economic evaluation, organizational context, or diffusion—deal with some aspects only. Institutionalization of geographic information technologies is proposed as a paradigm for studying the impact and effectiveness more comprehensively. It refers to the ongoing process within a group or society whereby this technology itself is becoming institutionalized and gaining a strong (normative) impact on common perceptions of spatial problems and, subsequently, on collective actions to remedy these problems. Hence, it is a paradigm that encompasses value, as well as organizational and societal issues, and links these to the level of individual behavior patterns. The paradigm therefore may provide context for economic evaluation, organizational considerations, and diffusion, as well as for other interpretative perspectives. The paper outlines the concept of institutionalization of geographic information technologies and some of its salient factors and conditions. The focus is on feedback and participatory approaches in the design, and choice and implementation of geographic information technologies; whether these are institutionalized or not. Further (empirical) research is needed to explore the practical usefulness of the concept.     

Visualizing Geospatial Information Uncertainty: What We Know and What We Need to Know

Developing reliable methods for representing and managing information uncertainty remains a persistent and relevant challenge to GIScience. Information uncertainty is an intricate idea, and recent examinations of this concept have generated many perspectives on its representation and visualization, with perspectives emerging from a wide range of disciplines and application contexts. In this paper, we review and assess progress toward visual tools and methods to help analysts manage and understand information uncertainty. Specifically, we report on efforts to conceptualize uncertainty, decision making with uncertainty, frameworks for representing uncertainty, visual representation and user control of displays of information uncertainty, and evaluative efforts to assess the use and usability of visual displays of uncertainty. We conclude by identifying seven key research challenges in visualizing information uncertainty, particularly as it applies to decision making and analysis.     

Framework for Entropy-based Map Evaluation

The automation of map design is a challenging task for both researchers and designers of spatial information systems. A main problem in automation is the quantification and formalization of the properties of the process to be automated. This article contributes to the formalization of some steps in the processes involved in map design and demonstrates how the Shannon information theory (Shannon and Weaver 1964) can be used to compute an evaluation index of a map, i.e., a parameter which measures the efficiency of the map. Throughout this article, the term "information" is mostly used in a narrow sense and the application of information theory is restricted to the syntactic level of cartographic communication. Information sources for map entropy computations are identified and elaborated on. A special class of map information sources are defined and termed "orthogonal map information sources". Further, a strategy to consider spatial properties of a map in entropy computations is presented. At the end of the article, some examples demonstrate how the channel capacity and other entropy related measures can be computed and used to control automated processes for map design or map generalization.     

John Stanley Keates: Curriculum Vitae and List of Publications

Abstract

The first BCS President of the twenty-first century reflects on the cartography of the twentieth century and identifies those 'maps' that he believes have had significant influence on the development of the discipline during that century.     

Testing the Usability of Interactive Maps in CommonGIS

The paper reports on an experimental study aimed at assessing the usability of five different interactive tools for exploratory analysis of geographically referenced data implemented in CommonGIS. Usability was assessed in terms of tool learnability, memorability, and user satisfaction. The study provided valuable data concerning the usability of each individual tool; we also derived some conclusions relevant to geovisualization techniques in general. We found that users were, in principle, able to understand and adopt the new ideas of map interactivity and manipulability. However, these ideas needed to be appropriately introduced; people could hardly grasp them just from the appearance of the maps and controls. An introductory demonstration was sufficient to understand the purposes of the interactive tools, and a short training session enabled people to use them. The importance of educating users is a particular challenge for geovisualization tools that are intended to be accessed over the Internet.     

Constraints as Means of Controlling Usage of Geovirtual Environments

In this paper a concept for controlling the usage of geovirtual environments by means of constraints is developed. Constraints serve to improve the usability of geovirtual environments by guarding the navigation and interaction processes of users. In addition, they facilitate the implementation of Digital Rights Management for geovirtual environments. The presented approach distinguishes spatial constraints, structural constraints, and redistribution constraints. Several types of spatial constraints have been identified for navigation in geovirtual environments. To demonstrate their applications, this paper reports on using constraints in virtual 3D city models.     

Using Eye-tracking and Mouse Metrics to Test Usability of Web Mapping Navigation

The growth of web-based mapping is transforming geovisualization. Use of web mapping has become ubiquitous throughout much of the world and has sparked greater public interest in GIS and mapping. Despite the rapid growth of web mapping, there has been relatively little study of the design and usability of web maps. Moreover, the design and function of popular web mapping programs are sometimes at odds with standard GIS and cartographic practices for even the simplest of functions such as zooming into a feature of interest. This study advances understanding of web mapping design via web usability testing based on mouse metrics and eye tracking technology to assess the utility of four different web map navigation schemes: pan zoom; double clicking; zoom by rectangle; and wheel zoom. We found significant differences among the various interfaces, with marked preference for the standard GIS approach of rectangle zoom, followed closely by wheel zoom. Far fewer users preferred the web mapping standard of pan zoom or click zoom. In addition to finding significant differences in usability among these approaches, this work illustrates the broader utility of usability testing and eye tracking technology for creating a better web mapping experience for users.     

Geospatial Information Visualization User Interface Issues

User interfaces for geospatial information are the tools by which users interact with and explore that information. The provision of appropriate interface tools for exploiting the potential of contemporary geospatial visualization products is essential if they are to be used efficiently and effectively. This paper addresses issues and challenges in interface development and usage that are identified as paramount within the geospatial visualization community.     

Index to Cartography and Geographic Information Science,Volume 27

A number of decision support systems (DSS) were evaluated prior to commencing public participatory geographic information systems (PPGIS) workshops within a small rural town undergoing rapid development. A paucity of existing information regarding the capabilities of these tools and their utility in supporting various PPGIS applications was noted. In order to improve this situation and to better understand the strengths and limitations of the selected DSS CommunityViz, we monitored and measured its utility in supporting community-based spatial decision-making processes from both a technologist and citizen's perspective. Results indicate that CommunityViz has several strengths; however, the software exhibits some weaknesses in the context of our study. In assessing these results we realized that the utility of such findings could be much enhanced if contained within a structure that enables comparison between various DSS. Thus, a major objective was to develop and apply a DSS Evaluation Matrix (DSSEM) that can be used by PPGIS practitioners and participants to evaluate DSS in various project settings. The application of DSSEM will help formalize evaluations of DSS and encourage dissemination of results. Furthermore, it will assist practitioners, citizens, and agencies to make better choices when selecting DSS for PPGIS applications and provide DSS developers with the appropriate information to improve tool design.