| 上海市规划和国土资源信息化运维管理 |
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| 引用本文： | 杨健,汪一琛,马卫平.上海市规划和国土资源信息化运维管理[J].国土资源信息化,2010(1):43-49. |
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| 作者姓名： | 杨健 汪一琛 马卫平 |
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| 作者单位： | 上海市房屋土地资源信息中心; |
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| 摘 要： | 上海市规划和国土资源信息化运维团队从专注技术向运维管理转变。以优质服务,面向业务、面向客户来开展IT运维工作。
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| 关 键 词： | IT运维 一站式服务 服务交付 服务支持 ISO20000 |
Operation and Maintenance Management for Planning and Land and Resources Informatization of Shanghai Municipality |
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| Yang Jian,Wang Yichen,Ma Weiping Shanghai Municipal Information Center of House , L, Resources,Shanghai.Operation and Maintenance Management for Planning and Land and Resources Informatization of Shanghai Municipality[J].Land and Resources Informatization,2010(1):43-49. |
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| Authors: | Yang Jian Wang Yichen Ma Weiping Shanghai Municipal Information Center of House L Resources Shanghai |
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| Institution: | Yang Jian,Wang Yichen,Ma Weiping Shanghai Municipal Information Center of House , L, Resources,Shanghai,200003 |
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| Abstract: | The operation and maintenance group of Shanghai municipal planning and land and resources informatization department was an organization only focusing on technology works in the past.But now our function has changed to the management of operation and maintenance.Our IT operation and maintenance works are business oriented and client oriented,and our services are excellent in quality. |
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| Keywords: | IT operation and maintenance One -stop style service Service delivery Service support ISO20000 |
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